Terms & Conditions - Bali Help
Last Updated: 25 April 2025
Welcome to Bali Help. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our platform.
1. Acceptance of Terms
By using our website, mobile application, or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use immediately.
2. Services
Bali Help provides integrated service solutions in Bali, including but not limited to:
Assistance with immigration-related matters.
Business and legal documentation support.
Tourism and hospitality services.
Goods importation and rental services.
We may expand, modify, or remove certain services without prior notice.
3. Eligibility
To use our services, you must:
Be at least 18 years old or the age of majority in your jurisdiction.
Provide accurate and truthful personal information.
Comply with Indonesian laws and regulations.
4. User Responsibilities
You agree to:
Provide accurate and complete information when using our services.
Use our services only for lawful purposes.
Not misuse, copy, or resell our services without authorization.
Respect the rights of other users, partners, and service providers.
5. Payments and Fees
All services are subject to applicable fees.
Payments must be made in accordance with the terms provided at the time of service request.
Fees are non-refundable unless otherwise stated.
6. Data Protection
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your data.
7. Limitation of Liability
Bali Help shall not be held responsible for:
Any indirect, incidental, or consequential damages arising from the use of our services.
Issues caused by third-party providers or government authorities.
Delays or failures due to events beyond our reasonable control (force majeure).
8. Intellectual Property
All content, logos, designs, and materials on our website are the intellectual property of Bali Help or its licensors. You may not copy, reproduce, or distribute them without written consent.
9. Third-Party Services
We may cooperate with external service providers (e.g., immigration offices, law firms, hotels, or rental companies). We are not liable for the actions, omissions, or policies of these third parties.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes shall be resolved through legal processes in the jurisdiction of Bali, Indonesia.
11. Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be effective once posted on our website. Continued use of our services constitutes your acceptance of the revised terms.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 balihelp2019@gmail.com
📞 +62 085727041992
📍 Bali, Indonesia